City of Cedar Rapids City Manager's Office
Customer Satisfaction Survey

Recently you had contact with a member(s) of the Cedar Rapids City Manager Department. In order to enhance the quality of our service, please take a moment to complete the attached survey to let us know how well we did.


"Cedar Rapids, a vibrant urban hometown - a beacon for people and businesses invested in building a greater community for the next generation."

City of Cedar Rapids Vision Statement
Adopted July 25, 2007

CEDAR RAPIDS CITY MANAGER DEPARTMENT CUSTOMER SATISFACTION SURVEY


On a scale of 1 to 5, with 1 being Disagree, 3 being Neutral, and 5 being Agree, please rate the following aspects of your contact with a member(s) of the City Manager's Office.
Disagree Neutral Agree
1 2 3 4 5
1. Staff addressed my questions/concerns in a timely matter.
2. Staff was considerate, respectful and professional.
3. Staff was knowledgeable and helpful.
4. Returned contact was prompt and pleasant.
5. The assistance provided met my expectations.
6. Overall experience was favorable.

7. Please provide any questions, comments or concerns (especially if rating a 2 or below in any area):
      

If you would like to share more information about your experience, please contact the Office of City Manager by email: citizenfeedback@cedar-rapids.org or phone: (319) 286-5080.

City Manager Your assistance is greatly appreciated