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Systems Support Technician II

The level II System Support Technician provides intermediate-level support and maintenance of computer hardware and software to various departments/divisions for the Information Technology Division.

Salary is based on education and experience; this is an hourly position with an annual wage range of $37,169 to $51,022.

This position requires:

  • Good knowledge of software, hardware and computer operating systems (specifically Microsoft Windows XP Workstation and Microsoft Office Professional)
  • Good knowledge of the functions and operations of the Information Technology Division
  • Ability to train others in the use of computer operations and software applications
  • Ability to install new computers, hardware and software
  • Ability to recognize departmental/division needs and design automated data systems
  • Ability to analyze problems and organize their component parts into logical steps
  • Ability to carry a pager to respond to after-hours emergency calls
  • Valid Iowa Driver’s License
  • Certification in CompTia A+ or Security+ desirable.
  • MCP (Windows Professional and/or XP, Office) desirable.

Educational requirements: Graduation from an accredited college or university with an Associate’s Degree in Information Services, Computer Science or a closely related field; and Considerable experience working with computer software, hardware and operations systems related to network administration. Individuals with any combination of education and experience who can perform the required job duties will also be considered.

Apply At:
Iowa Workforce Center
800 7th St SE
Cedar Rapids, Iowa 52401
Or
Fax to: (319) 286-5100

Applications accepted from 6/2/08 until filled. Applicants are strongly encouraged to apply immediately, as this position will close without notice as soon as a suitable candidate is identified.


Pre-employment drug screen required.


Assistance provided to disabled individuals upon request


Equal Opportunity Employer

How to Apply

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