Information Technology Department
Hours: Monday -Friday 7:00am to 5:00pm, Central Time
|
Division |
Manager |
Service Category |
|
Customer Support Manager (CS) |
Customer Satisfaction PC Services ServiceDesk Procurement Voice Services
|
|
|
Enterprise Application Solutions Manager (EAS)
|
Application Support DBA Development & Support Programming Web Support |
|
|
Geographic Information Systems Manager (GIS) |
GIS Coordination GIS Application Development GIS Application Technical Support GIS Analysis Support GIS Data Support Reporting Services |
|
|
Infrastructure Manager (INF) |
Data Services Security Server Operations Voice Infrastructure |
Information Technology (IT) is a dedicated group of professionals who add organizational business value and are measured by the following five areas:
-
Service Efficiency
-
Cost Effectiveness
-
Security
-
Service Continuity
-
Customer Satisfaction
Being a ‘Team Member’ in Information Technology means having these essential skills:
-
Customer Service
-
Communication
-
Teamwork/Initiative
-
Results
Cedar Rapids ADA compliance
