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Citizen Survey Enters Online Phase

Citizen Survey Enters Online Phase

Residents of the City of Cedar Rapids are invited to respond to a comprehensive quality of life survey the city is conducting. The survey is designed to provide a baseline of how the city government is serving residents, to gauge perceptions of the City of Cedar Rapids, and to make comparisons with peer cities. The survey is administered by National Research Center, Inc. and includes questions about quality of life in the community, local policies, demographics, ratings of local government services and resident use of services.

Citizens are encouraged to complete the online survey at http://bit.ly/cedarrapids2020.

A paper version of the survey was first sent to a representative sample of city residents. Residents who receive that survey should respond to the survey according to direction in the mail. We request that these residents do not submit an online survey. The survey allows the City of Cedar Rapids to compare results and benchmark residents’ opinions against other communities across the country where applicable.

The city worked with an independent consultant, National Research Center, Inc. of Boulder, CO, to develop the survey. The city last conducted a comprehensive resident survey two years ago.

About The National Community Survey™ (The NCS™): The NCS (www.n-r-c.com/thencs) was among the first scientific surveys developed to gather resident opinion on a range of community issues, and has been used in more than 350 jurisdictions across 46 states. The NCS is a cost-effective survey of resident opinion and an important benchmarking tool that allows for comparison among communities. Communities using The NCS have reported that the tool improved service delivery, strengthened communications with community stakeholders and helped leaders identify clear priorities for use in strategic planning and budget setting. The NCS is the only resident survey endorsed by the International City/County Management Association and the National League of Cities.

About National Research Center, Inc. (NRC): NRC (www.n-r-c.com) is a leader in the field of public sector research and evaluation, with clients from across the country and around the globe. The firm is comprised of a skilled team of social scientists who support cities, counties, foundations and nonprofit organizations in using research to help communities thrive. NRC pioneered the development of The National Community Survey™ and continues to offer a suite of products designed to enhance the public voice and aid local decision-making.

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