City of Cedar Rapids

There are several convenient ways to pay your municipal utilities bill.

Click on a link below to learn more:

Pay online with Paymentus

• Convenient AutoPay scheduling
• ACH/eCheck with no transaction fee
• Debit (with Mastercard or Visa logo)
• Credit Card (Visa, Mastercard, Discover, American Express)
• PayPal

Pay by Phone with Paymentus

• ACH/eCheck with no transaction fee
• Debit (with Mastercard or Visa logo)
• Credit Card (Visa, Mastercard, Discover, American Express)

Pay in Person

• Make cash, check, money order, credit, debit, or GreenDot payments at local WalMart Money Services counters.
• Pay by check at select local business pay stations.

Pay by Dropbox

• Drop off check or money order payments at drop boxes located at select City buildings

Pay by Mail

• Make check or money order payments through the mail

Make Electronic Payment

• Initiate an eCheck through your bank

Pay Online

The City of Cedar Rapids is excited to partner with Paymentus to provide an all-new utility bill payment system for Cedar Rapids residents. Our online Customer Portal combines convenience, a simplistic user interface and enhanced security to make payments easier than ever. Pay online using the payment method you prefer today!

Make a One-time Payment

Access Customer Portal

Register Customer Portal Account

Learn about AutoPay

Payment options include:

• ACH/eCheck, with no fees!
• Debit
• Credit Card (Visa, Mastercard, Discover, American Express)
• PayPal

Online payments are posted to your account in 1–2 business days. There is a $750.00 limit per transaction, unless you are using AutoPay.

Pay by Phone

To pay by phone, call 1-888-821-2215. Please have your utility account number and credit card information available when you call.

Payment options include:

• eCheck, with no fees!
• Debit
• Credit Card (Visa, Mastercard, Discover, American Express)

Call Now

Pay in Person

• Make cash, check, money order, credit, debit, or GreenDot payments at local WalMart Money Services counters.
• Pay by check at select local business pay stations (listed below).

Hy-Vee and Hy-Vee Drugstore locations not listed on the chart above are not able to accept Utility Bill Payments.

Community Pay Station payments are posted to your account within 3 business days. Please call customer service to note your account.

Pay by Dropbox

Drop box locations are listed below. Please include your payment stub. Check or money orders only. Payments received by Noon are posted same day. Payments received after Noon are posted next day.

• City Hall Walk-up Drop Box
  101 First Street SE
  
  Walk-up location on the northwest corner of City Hall, near the stairs on the east face of the building (just off the corner of 2nd Avenue SE and 1st Street.) Free temporary parking spots are available along 1st Street SE.
  
  

• Water Administration Building Drive-up Drop Box
  1111 Shaver Road NE
  
  Located on the northeast corner of the Water Administration Building.
  
  

Pay by Mail

Mail check or money order payments to:

Cedar Rapids Municipal Utilities
PO Box 3255
Cedar Rapids, IA 52406-3255

Make Electronic Payment

Initiate an eCheck through your bank's bill payment portal. Most local banks have the Cedar Rapids Utilities routing information on file. You'll simply need to provide your ten-digit utilities account number. You can find your account number printed on your bi-monthly bill. If your bank does not have our routing information on file, use our address: PO Box 3255, Cedar Rapids, IA 52406-3255.

If you need your utilities account number, contact Utilities Customer Service during regular business hours at 319-286-5900 or email watermail@cedar-rapids.org.