Customer Self Service (CSS)
The City of Cedar Rapids Building Services Division is excited to announce that we will be rolling out our new online City of Cedar Rapids Customer Self-Service (CSS) portal which will allow our customers the ability to apply for permit applications, pay for permit applications, and schedule inspections. This will all be done via the link below.
As we roll out this system, functionality will be added as it is ready. Initially on December 5th, 2022, the City will implement the following permit applications: fence permits, furnace replacement permits, water heater replacement permits, and electrical service replacement permits. This system provides transparency and efficiency between the contractor/applicant and the City. Please note this is NOT an automatic permit. It is a request and does not guarantee approval.
Before applying for a permit/license online, you first need to have an account registered with the City of Cedar Rapids Customer Self-Service (CSS) portal. If you’ve already created a CSS account for other City licenses or permits, you can skip this guide and login to your existing account.
CSS registration is a one-time process. Once you have created your CSS account, you can apply for multiple permits/licenses under that same account. For the best experience through this process, we recommend using Google Chrome or Firefox as your web browser.
I Need To:
Instructions for registering for a CSS account
Instruction for online permit payment
CUSTOMER SELF SERVICE (CSS) PORTAL