In Person Payments No Longer Available Inside City Buildings

Following the success of residents moving to alternate payment methods while City buildings have been closed due to the pandemic, the City of Cedar Rapids payment windows will remain closed when buildings open to the public on July 6, 2021. This includes in-person payments at both the City of Cedar Rapids Treasury Office window within City Hall and the Water Administration Building lobby. While utility payments are no longer accepted at these locations, residents can utilize one of the City’s many convenient payment options, including:

• Payment by check or money order using US mail (Mail payment to: Cedar Rapids Municipal Utilities, PO Box 3255, Cedar Rapids, IA 52406-3255)
• Online payment available at www.cedar-rapids.org/pay_bill_online

• Drive-up payment drop box available at the Cedar Rapids Water Administration Building (1111 Shaver Rd NE, north end of parking lot)

• Drop box at City Hall (101 First Street SE, near Second Avenue entrance)
• Community Pay Stations at designated Hy-Vee Foods and Hy-Vee Drug Stores

At the City Services Center, beginning July 6 residents can drop off building permit applications, pay for a permit, or pick up permit or site plan applications in-person Monday – Friday, 7:30 am – 4:30 pm. Residents can also continue dropping off paper applications anytime at the convenient drop-box located outside the main entrance. Due to the volume of permit and inspection requests, residents are encouraged to continue utilizing online services whenever possible, and to call in advance in order to make an appointment to sit down with staff for a more comprehensive site plan review.

For a list of online or over-the-phone resources that continue to operate, please visit: https://cedar-rapids.org/alert_detail/view_a_full_list_of_online_resources.php