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Contact Information

Customer Service
Water Administration Building, 
Open by Appointment Only
1111 Shaver Rd. NE
Cedar Rapids, IA 52402

Phone: 319-286-5900

24-hour Water Emergency Service:

Water Leaks After Hours:

Solid Waste & Recycling:

Sewer Maintenance:

Sewer Emergencies After Hours:

Stormwater Management:

Sanitary Sewer
(Waste Water Treatment):

Department Contacts

Welcome to Utilities

The Cedar Rapids Utilities Department provides local residents and industry with the essential services that keep our community and our environment healthy.

Keep up-to-date with your Utilities Department. Find monthly reports and data from division managers.

Utility Bills
Your Municipal Utility Bill covers drinking water; sanitary and storm sewer; wastewater treatment; and garbage, recycling, and yard waste collection and disposal. Learn about payment options, how to understand and lower your bill, and information for landlords.

Provides everyone with clean and abundant drinking water supply

Water Pollution Control
Treats wastewater to keep our environment clean.

Garbage & Recycling
Provides residents with garbage, recycling, and yard waste collection

Takes stormwater and wastewater away from your home

New Customer?

Please call Customer Service at 319-286-5900 to set up a Cedar Rapids Utility Billing Account. Our representatives are available Monday through Friday from 7:30 a.m.–4:30 p.m and can discuss any possible requirements needed to start service.

Quick Links:

  • Annual Water Quality Report
    Each May, the Cedar Rapids Water Division releases an annual water quality report. The report is distributed to all water users and provides information about the water treatment process and the quality of your drinking water.

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