Welcome to Utilities
The Cedar Rapids Utilities Department provides local residents and industry with the essential services that keep our community and our environment healthy.
Keep up-to-date with your Utilities Department. Find monthly reports and data from division managers.
Your Municipal Utility Bill covers drinking water; sanitary and storm sewer; wastewater treatment; and garbage, recycling, and yard waste collection and disposal. Learn about payment options, how to understand and lower your bill, and information for landlords.
Provides everyone with clean and abundant drinking water supply
Water Pollution Control
Treats wastewater to keep our environment clean.
Garbage & Recycling
Provides residents with garbage, recycling, and yard waste collection
Takes stormwater and wastewater away from your home
Looking to Start or Stop Service?
We have two options below for our Residential Customers: online or by phone.
Prefer to speak with a representative to start or stop service? You may call our Customer Service team at 319-286-5900 to set up a Cedar Rapids Utility Billing Account. Our representatives are available Monday through Friday from 7:30 a.m. – 4:30 p.m. and can discuss any possible requirements needed to start or stop service. To start an account for a business, please call our Customer Service team at the number above.
- Annual Water Quality Report
Each May, the Cedar Rapids Water Division releases an annual water quality report. The report is distributed to all water users and provides information about the water treatment process and the quality of your drinking water.
- Middle Cedar Partnership Project
Five-year project to improve water quality, improve soil health, and reduce water quantity in the Middle Cedar Watershed.