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Contact Information 
Utilities Customer Service 
Water Administration Building
1111 Shaver Rd. NE 
Cedar Rapids, IA 52402

Mail Payments to: 
Cedar Rapids Municipal Utilities
PO Box 3255 
Cedar Rapids, IA 52406-3255

Phone: 319-286-5900 

Mon-Fri: 7:30 a.m. - 4:30 p.m.
The Cedar Rapids Utility Divisions set rates based on the cost it takes to serve our customers. Although many of the rates are fixed, the water and sanitary sewer charges also contain a billable component based on the amount of water your household consumes.

Conserving Water
Customers can reduce the charges for their water usage by conserving water in their home. If you have any leaky or dripping plumbing, you may see an increase in your water bill. Here are a couple tips for keeping your water bill as low as possible:

Use the Drip Calculator to find out how many gallons your leaky faucet uses in a day, month or year. A small drip can really add up!

Seniors & Qualified Disabilities
Customers with qualified disabilities or over the age of 62 may qualify for a reduced municipal utility rate.


This form can be completed on-screen and printed. Please bring the form with the necessary documentation, including proof of income, to the Water Division at 1111 Shaver Road NE.

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