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City Responds to Storm Damage

City Responds to Storm Damage

September 24, 2020

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On August 10, 2020, a powerful thunderstorm called a derecho — with destructive winds likened to the force of a hurricane — moved through the midwest. The storm caused devestating property damage to homes and businesses in all parts of Cedar Rapids, displaced residents, destroyed the community's tree canopy, and disrupted utilities. The City of Cedar Rapids continues to respond to the community's needs in the wake of the storm.

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Information on this Page

Jump to: Debris Removal | Resources | Recent Updates | Information Flyers & Press Briefings | Food, Shelter & Resources | City Services | Public Safety | Disaster Declaration

Debris Removal

Collection of tree and nonorganic storm debris is underway. Crews will return to each street multiple times.

Tree debris removal

Crews are working to clear streets of tree debris following the storm. View an interactive map and learn more about the hauling process.

Learn more

A broken fence is displaced, scattered by strong winds

Nonorganic debris removal

Nonorganic, storm damaged items are being cleared from neighborhood streets. View an interactive map and learn more about the hauling process.

Learn more

Tree debris sits in the right of way awaiting removal following the August 2020 derecho.

Public right-of-way tree inspections, trimming & removal

Crews are inspecting City-owned, public trees in the right-of-way for storm damage. Healthy trees in need of trimming will be addressed. Dangerous trees will be removed.

LEARN MORE

Collection Requirements

  • Place debris at the street fronting your home.
  • Debris is not being collected from alleys.
  • Debris is not picked up from parks. Leaving debris on City park property is considered illegal dumping.
  • Keep piles of tree debris separate from piles of nonorganic debris.
  • Keep debris out of the streets and sidewalks.
  • Keep storm drains, inlets, and fire hydrants clear of debris.
  • Crews cannot come onto private property.
  • Please remove storm-damaged vehicles parked on the street.
  • If possible, follow voluntary odd/even parking. On odd-number calendar days, park on the odd-numbered house address side of the street. On even-number calendar days, park on the even-numbered house address side of the street.

Removal Process

Crews are working their way through the entire city, zone by zone, and are picking up as much as they can on their first pass. The first pass is intended to grab as many large, bulk piles as possible, while moving as quickly as possible in order to reach the most streets. Crews may not be able to take everything during the first pass, for a variety of reasons. Debris that cannot be picked up during a first pass will be picked up during the second or possible third pass.

The order that streets are cleared is based on a variety of factors, including the size of the equipment, the narrowness of the street, parked cars blocking tree debris, traffic volumes, etc. Crews often need to return to cul-de-sacs or dead end streets with smaller pieces of equipment, but all streets will get at least two passes for debris pickup. 

Frequently Asked Questions

 

Public Tree Debris Drop-Off Site CLOSED

  • Due to space constraints, the drop-off site located at I Avenue and 1st Street NW has been closed. 
  • Residents can leave tree debris curbside for free pick-up by the City, or take debris to the Linn County Solid Waste Agency. There is a fee to drop off tree debris at the Solid Waste Agency. 

 

Report Damage to Public Tree
If possible, please refrain from reporting tree damage by phone call at this time. To report damage to a public tree, please use the City’s web reporting tool here.

Please be cautious of power lines and exposed utilities, including natural gas leaks, in areas as you work to remove debris.

The City values our trees and it is our intent to save as many as possible. We examine City injured trees for the type and extent of damage before considering removing them. Even though a tree may have branches left, the structural integrity could be beyond repair. The safety and protection of people and property weighs heavily in the decision to save or remove. Trees creating the most hazardous conditions are considered first.  For safety reasons, utility companies handle broken limbs and tree damage around power lines.

Resources
 

FLYERS

FINANCIAL DONATIONS

OUTAGE UPDATES

LIST OF ADDITIONAL RESOURCES

  • Emergencies | Contact 9-1-1
  • Volunteer | Please email United Way at volunteer@uweci.org or visit www.uweci.org/volunteernow for current volunteer projects.
  • Assistance with housing, household damage, debris cleanup | Contact Waypoint at 319-366-7999 
  • Other derecho recovery needs | Contact HACAP (319-739-0056)
  • Crisis Hotline | Contact Foundation 2 to speak to a trained counselor (319-362-2174)
  • Business Resources | View Online | Courtesy Cedar Rapids Metro Economic Alliance
  • FEMA Individual Assistance | View Details
  • Small Business Administration (SBA) Loans for Business & Residential | View Details // Flyer: english | español
  • Linn County | Storm Response
  • Linn County Solid Waste Agency | Debris Disposal
  • Business Storm Loss | Complete Questionnaire
  • Community Resource | Iowa Storm Help 319-432-9754 | 4001 1st Ave SE

    ***IMPORTANT NOTE*** We have been made aware that a City Employee's name and phone number was being shared as a contact for housing/shelter assistance. This is not the correct contact for this type of assistance. Residents in need of housing resources should contact United Way at 2-1-1.

Recent Updates

  • Arborists Begin to Assess and Mark Right-of-Way Trees (9/15/20)
    Contracted certified arborists have begun to assess and mark public right-of-way trees for necessary trimming and removal based on damage that occurred as a result of the derecho. Learn more.

  • Private Tree Debris Update (9/13/20)
    A reminder that tree debris shall NOT be placed on park or trail property. Parks staff is working diligently to clear parks of debris so they may be reopened for the public. Debris dumped in parks slows the process and makes parks less safe for patrons.

    Additionally, residents are not able to report private trees that need to be removed to the City. Any concerns about private trees must be handled privately. A certified arborist can be hired to determine and document risk. Information on finding a certified arborist is available here. Report concerns with PUBLIC right-of-way trees here.

  • Burn Ban Remains in Effect Until Further Notice (9/11/20)
    Although the recent rainfall has saturated tree debris and vegetation in the short term, our region is still abnormally dry considering soil moisture conditions. Debris piles will likely dry out quickly with forecasted warm and dry conditions over the next week. The Fire Department typically sees the highest number of grass and brush fires in August and September because of trees losing their leaves and other vegetation going dormant. Fall weather is also accompanied by windy conditions that can increase the danger of rapidly spreading grass and brush fires.  The Fire Department is planning to keep the burn ban in effect until at least the second pass of organic debris removal so that the majority of the organic and drying debris is removed from neighborhoods, which will decrease the fire hazard.

  • Thank You! (9/11/20)
    We are extremely appreciative of assistance we received from many, including other government agencies and cities after the Derecho on August 10. Read more.

  • Request: Move Damaged Vehicles Parked Along Roadway (9/3/20)
    Many damaged vehicles parked alongside the road have not been moved since the August 10 Derecho. Vehicles that have not been moved can impede curbside debris collection. The Police Department is recommending that vehicle owners photograph damage to their vehicles, contact their insurance companies to advise them that the vehicle must be moved, then move the vehicle or have it towed. Vehicles parked more than 48 hours upon any street or in the area between the sidewalk and the curb or roadway is considered a street storage. These vehicles can be ticketed and/or towed to a storage place.

  • Public Tree Debris Drop-off Site Closure (9/3/20)
    The public tree debris drop-off site located at 1st Street NW and I Avenue has closed. Residents can leave tree debris curbside for free pick-up by the City, or take debris to the Linn County Solid Waste Agency at cost. Visit the Agency's website for locations, hours of operation, and other details.

  • Reduce Fire Risk with Tree Debris Piles (9/2/20)
    The Fire Department, in consultation with the Iowa Department of Natural Resources and experts in wildland-urban interface, provide recommendations for limiting fire risk related to drying tree debris. Learn more.

  • FEMA Opens a Disaster Recovery Center (9/1/20)
    A Disaster Recovery Center will open in Linn County on Wednesday, September 2, to give survivors from the August 10 severe storm options to submit documents for their disaster assistance application. Learn more.

  • Garbage, Recycling & Yard Waste Collection (8/31/20)
    Collection continues from the STREET and NOT the alley at this time. All carts are being collected on customers' regular collection day. Learn more.

  • Neighborhood Resource Center Sites Closed (8/31/20)

    Neighborhood Resource Centers located at Metro High School, St. Paul’s Methodist Church, Ladd Library, Taylor Elementary School, and the Northwest Recreation Center have been closed. The sites were set up by the City of Cedar Rapids to provide emergency storm relief following the derecho. They provided meals, supplies, information, and access to mental health and legal services for two weeks following the storm. DHS will assist with DSNAP benefits for qualified individuals at the Ladd Library parking lot and US Cellular Center through Sunday, September 6 from 9:00 a.m. to 7:00 p.m.

  • Free WiFi Locations  (8/31/20)
    Residents experiencing internet outages can access free WiFi now available at several locations throughout the Cedar Rapids metro area. See locations.

  • City of Cedar Rapids Business Storm Loss Questionnaire (8/27/20)
    The City’s Economic Development Division would like to hear the story about what types of storm losses and challenges had an impact on local business establishment or operation. The questionnaire is designed to help City staff identify needs in the post-disaster recovery process. Complete Questionnaire.

  • Veterans Memorial Coliseum Shelter Dates (8/27/20)
    The American Red Cross will close its shelter at the Veterans Memorial Coliseum (50 2nd Avenue Bridge) on Saturday, August 29 at 10 a.m. The Red Cross has been working with many community partners to help all remaining residents transition out of the shelter.

  • Recreational Vehicles Permitted to Serve as Temporary Housing (8/27/20)
    As the community continues to rebuild following the storm event on August 10, the City of Cedar Rapids has expanded the in-town use of recreational vehicles (RVs) to be used as a temporary housing unit for those displaced or completing home repairs. Learn more.

  • City Council Presentation by Incident Commander/Fire Chief Greg Smith (8/25/20)
    An update of current status, a brief overview of the FEMA National Incident Management System process, followed by a review of the City’s response to the disaster.  Download the presentation.

  • Citywide Curfew Ends (8/24/20)
    The curfew is being rescinded effectively immediately. Electrical power has been restored to nearly all customers in Cedar Rapids and the curfew is no longer needed. We continue to ask residents to be vigilant during the evening and overnight hours when it is more difficult to see debris on sidewalks or roadways.

  • Burn Ban Remains in Effect (8/24/20)

    The burn ban will remain in effect indefinitely. With the elevated temperatures and tree debris drying out very quickly, there is an enhanced fire risk in our community.  Learn more.

  • Small Business Administration (SBA) Loans for Business and Residential (8/24/20)
    Low-interest federal disaster loans are now available to Iowa businesses and residents as a result of the Presidential Disaster Declaration. Learn more // Flyer: english | español

  • FEMA Individual Assistance (8/22/20)
    Residents of Linn County can now apply for the Federal Emergency Management Agency's (FEMA) Individual Assistance Program, which provides disaster-affected homeowners, renters, and businesses with programs and services to maximize recovery, including assistance with housing, personal property replacement, medical expenses, and legal services. Learn more.

  • Donate to Relief Efforts (8/21/20)
    Funds have been established through area nonprofit groups to provide disaster relief. Donate online today: United Way | Greater Cedar Rapids Community Foundation

  • Home Permit Resources (8/20/20)
    Residents can find information on the permit process and a list of where to find reputable contractors on the City's website here. Download fact sheet: english | español | français | kirundi | kiswahili

  • Tree Emergency FAQ (8/20/20)
    A City tree emergency has been declared. Answers to your frequently asked questions about tree damage and debris removal are available here.

  • Tree Debris Removal Map (8/19/20)
    A map of tree debris removal progress will be updated daily. The map will give residents a general idea of the status of their neighborhood. Find the map here.

  • Voluntary Odd/Even Parking Rule (8/19/20)
    We're encouraging residents to assist in debris cleanup by voluntarily following the odd/even parking rule. Help give our crews room! On EVEN number calendar days, park on the side of the street with EVEN-numbered homes. On ODD number days, park on the side with ODD-numbered homes. This applies only to residential areas where alternate side parking would not conflict with normal parking restrictions.

  • Guidance for Tree Examinations (8/19/20)
    Due to the severity of the storm and out of a concern for safety, the City's Forestry division is encouraging residents to pay special attention to their trees and ensure there are no structural concerns. Find updated guidance here.

  • Disaster Declarations (8/18/20)
    State and Presidential Disaster Declarations have been issued, with varying levels of assistance available. Learn more.

Information Flyers & Press Briefings


NEIGHBORHOOD RESOURCE CENTER FLYERS

NEWS CONFERENCES & MEDIA RELEASES

Food, Shelter & Resources

Community Needs Assessment Survey

Please take this survey to help us assess community needs and coordinate resources.

TAKE THE SURVEY »

This survey will help us determine areas to focus additional assistance. You will not be contacted directly following the survey. The information will be shared with our partner agencies to allocate resources.

If you have immediate needs please call 211, or for an emergency please call 911.

 

Food Assistance

DHS will assist with DSNAP benefits for qualified individuals at the Ladd Library parking lot and US Cellular Center through Sunday, September 6 from 9:00 a.m. to 7:00 p.m.

Neighborhood Resource Centers located at Metro High School, St. Paul’s Methodist Church, Ladd Library, Taylor Elementary School, and the Northwest Recreation Center have been closed. The sites were set up by the City of Cedar Rapids to provide emergency storm relief following the derecho. They provided meals, supplies, information, and access to mental health and legal services for two weeks following the storm.

 

Shelter Services
The emergency congregate shelter at Veterans Memorial Coliseum closed on Saturday, August 29. The Red Cross worked with community partners to transition remaining residents out of the shelter.

  • Waypoint
    The shelter service number for Waypoint is currently not working, but their statewide call center is now working. Residents seeking housing services can call 1-833-730-0065. This number will connect you with Waypoint’s Shelter Services.

 Charging stations for those with medical needs have been re-located to the Neighborhood Resource Centers, listed above.

 

Free WiFi Locations
ImOn Communications

  • Downtown Cedar Rapids
  • McGrath Amphitheatre (475 1st St SW)
  • NewBo City Market (1100 3rd St SE)
  • Cedar Rapids ImOn Ice Arena (1100 Rockford Rd SW)
Mediacom
  • Stoney Point YMCA (300 Stoney Pt Rd SW)
  • Best Buy parking lot (4650 1st Ave NE)
  • Mediacom Office (6300 Council Street NE)
  • Hy-Vee (3600 Business Hwy 151, Marion)
  • Craft Fitness/Graybill parking lot (205 Miller Rd, Hiawatha)

 

Volunteer Opportunities
If you are a volunteer or would like to request help for debris cleanup, please call (224) 406-1366 or email volunteer@uweci.org.

If you would like to find a volunteer project for today, visit www.uweci.org/volunteernow  

City Services

Garbage, Recycling & Yard Waste Collection

  • Collection of all carts (garbage, recycling, and yard waste) has resumed on customers' regular collection day.
  • There will be no collection on Labor Day, September 7, 2020. All routes will experience a one-day delay that week.
  • Carts are being collected from the STREET and NOT the alley at this time.
  • Extra garbage stickers will be required starting the week of September 8.

 

Parks & Recreation

  • View list of open/closed parks facilities.
  • (9/8/20)
    Five splash pads are now open, located at Cleveland (1600 8th Avenue SW), Noelridge (4900 Council Street NE), Twin Pines (3500 42nd Street NE), Hayes Park (1924 D Street SW) and Hidder Park (1248 10th Street SE). For safety reasons due to storm damage, all other parks remain closed. All hard surface commuter trails have also been cleared and are open for bike and pedestrian use.
  • The Rollin' Recmobile stops have been suspended until further notice. 
  • Fall program registration began September 1.

  • Parks staff estimate 50 percent of the city’s tree canopy was lost. The overall impact is much higher, however; trees that were destroyed were large and provided a higher percentage of benefits in water quality, energy savings, and storm water retention than smaller trees.  The Parks and Recreation Department estimates we lost at least $60 million in tree structural value. Pre-storm, the structural value of the city’s trees were $112 million.

    Additional statistics:

    • More than 75 percent of street and park trees were impacted.
    • Some parks have more than 90 percent tree loss, with few large trees remaining.
    • Approximately 80 percent of commuter trails have been cleared for use.

 

Forestry

  • Right-of-way, City trees: These trees will be assessed over the next several months to determine if they will survive long term.
  • Trees on private property: Residents are encouraged to do a thorough examination of trees on their property. Look up into the tree canopy for broken or dead limbs and check for signs that indicate a tree may be in distress.
  • Find a certified arborist. Not all tree services have certified arborists on staff who can assess the structural integrity of trees and determine if they will recover. The forestry division maintains list of resources to help residents find a certified arborist, available here.
  • Tree Debris FAQ

 

Drinking Water
Cedar Rapids water remains safe to consume. Please contact customer service at 319-286-5900 if you see water bubbling in the street due to a water main break.

 

Transit
Transit service resumed on Monday, August 17, 2020.

 

Building Services

Home Repairs

  • As residents begin to make home repairs, below are tips on finding a reputable contractor:
    • Contractors should be licensed in the State of Iowa
    • If they are licensed in another state, they still need to be licensed in Iowa to do work locally
    • Contractors should carry insurance  
    • If possible, get more than one quote for repairs 
    • Do not pay upfront for repairs
    • Contact your insurance company for information regarding damage claims 
    • Check Iowa Courts Online to see if a contractor has been sued by unsatisfied customers
  • All contractors doing work locally are required to be licensed and registered through the State of Iowa. If they are licensed in another state, they still need to be licensed in Iowa to do work in Iowa.
    • To aid residents in finding a reputable contractor, the Building Services Department has created a phone line residents can call if you’d like us to verify a contractor is licensed. This is a verification service, not a referral service. To verify your contractor is licensed, please call the Building Services Department at 319-286-5929, Monday – Friday, 8:00 a.m. to 4:00 p.m. Find resources on permits and how to find a reputable contractor.
    • To verify your contractor is licensed, please call the Building Services Department at 319-286-5929, Monday – Friday, 8:00 a.m. to 4:00 p.m.
    • Iowa contractors are licensed through the state, they are not licensed locally. This is a benefit, as the damage is regional, and contractors licensed through the state are able to serve in any community in Iowa.

Home Repair Permits

  • Permits are required for home repairs, including roof or structural repairs, or substantial interior repairs.
  • Your contractor is responsible for obtaining the appropriate permits from our Building Services department.
  • The City is doing everything possible to expedite these permits so residents and their contractor can begin repairs immediately.
  • Additional questions about permits can be directed to our Building Services Department at 286-5831.

Demolitions
For safety, proper utility disconnections must be verified prior to demolition, which is part of the permit process. For any questions related to the permit process, please contact Building Services at 319-286-5831.

Public Safety

Updates

  • (8/27/20)

    Firefighters have responded to 130 possible unauthorized burning incidents between August 13 and August 26; individuals have been educated about the burn ban and immediately complied with extinguishing the recreational fire, and we thank the community for their cooperation.  The Fire Department works with Linn County Public Health; an air pollution complaint can be filed that includes a $200 fine. To report an unauthorized burn, please call 286-5491.

    The potential for a severe storm late Friday afternoon or evening has increased. The National Weather Service currently has Cedar Rapids in an enhanced risk for severe thunderstorms that could produce damaging winds with a secondary risk of large hail.  Linn County Emergency Management plans to sound the outdoor warning sirens if winds exceed 40 miles per hour. This decision is based on the amount of loose debris still present on the ground and hanging debris still in the trees that has the potential to cause damage or injury when blown around. 

  • (8/20/20)
    Police averaged about 157 extra calls for service per day between August 10 and August 18. A typical period average of 354 calls increased to 511 calls for service per day during the past week. Firefighters typically respond to about 37 calls per day but averaged about 200 calls per day over the August 10-18 period.

  • (8/19/20)
    Through August 18, the Cedar Rapids Police Department has logged 240 traffic accidents since the storm hit Cedar Rapids, and have responded to 4,603 calls for service.  Motorists should continue to be vigilant and drive slowly through neighborhoods, especially where there are large piles of debris. While there have not been any major incidents, residents are urged to continue to exercise caution, and to watch for both vehicles and pedestrians. 

 

General Safety Reminders

  • Use caution when dealing with out of state contractors. In Iowa, residents can report scammers to the Consumer Division of the Iowa Attorney General’s Office at 1-888-777-4590.  Residents can also file a complaint through the Iowa Attorney General’s Office website: iowattorneygeneral.gov.

 

Burn Ban

A burn ban has been added to the City of Cedar Rapids’ Emergency Proclamation. All outdoor recreational fires are prohibited.

Those with asthma, breathing conditions, and those trying to stay cool are affected by smoke lingering in the air. There is also an increased fire danger due to tree debris drying out, and general dry conditions.

Burning debris was already prohibited. Now, outdoor recreational fires are also prohibited. 

Charcoal and propane grills may still be used by single-family homeowners. Charcoal and propane grills larger than a one pound cylinder have always been prohibited above ground level in multi-family dwellings and will continue to be prohibited.

 

Curfew
The curfew is being rescinded effectively immediately (8/24/20). Electrical power has been restored to nearly all customers in Cedar Rapids and the curfew is no longer needed. We continue to ask residents to be vigilant during the evening and overnight hours when it is more difficult to see debris on sidewalks or roadways.

 

Generator Safety

  • Portable generators need to be placed at least 20 feet from your home.
  • Make sure the exhaust from the generator is not pointed towards your home, as carbon monoxide can be a significant issue.

 

Chainsaw Safety

  • Proper personal protective equipment must be worn when operating the saw, which includes hand, foot, leg, eye, face, hearing and head protection.
  • Do not wear loose-fitting clothing.
  • Be careful that the trunk or tree limbs will not bind against the saw. Watch for branches under tension, they may spring out when cut.
  • Do not burn debris or damaged trees as it is both illegal and unsafe. The City will be collecting both debris and damaged trees.

 

Traffic Signals & Signs

  • (8/24/20)
    We are completing final repairs on three signalized intersections. Our signage crew will continue replenishing our roadway signage.

  • (8/21/20)
    Traffic Engineering has re-energized 174 of our 191 signals. We anticipate signal restoration by end of day Saturday for any signals where power has been restored by Alliant Energy. We already have some of our pedestrian signals re-energized, and we will continue to focus on this next week. Sign crews continue to work on replacing or repairing critical signage such as stop signs, yield signs, and one-way signs. The majority of stop signs have been repaired or replaced, and we continue to install new signage as debris is moved away from intersections and room is created in the right of way.

  • (8/20/20)
    We have re-energized 163 of our 191 signals. We anticipate signal restoration by Saturday for any signals where power has been restored by Alliant Energy. After this week, we will begin focusing on re-energizing pedestrian signals.

  • (8/19/20)
    The Public Works Department has re-energized 151 of the City’s 191 signals, including the corridors on Wiley Boulevard, Center Point Road, and Boyson Road. We remain on track to get all remaining traffic signals online by the end of the week. Sign crews continue to replace critical roadway signage throughout the community. More than 1,000 stop signs have been replaced or repaired since the storm.

  • (8/18/20)
    The majority of our signalized intersections are now operational. We have re-energized 126 of our 191 signals. Corridors back online include: Blairs Ferry, Collins Road, Wright Brothers Boulevard, and Mt. Vernon Road. We expect all remaining signals to be operational by the end of the week. Our sign crews continue to reinstall stop signs and other safety related regulatory signs. They have completed this process on over half of our 64 emergency snow routes, including the downtown area.

Disaster Declaration

State of Iowa Disaster Proclamation
Gov. Kim Reynolds has issued a disaster proclamation in response to a severe weather system that moved across Iowa and caused widespread damage August 10. The proclamation activates the Iowa Individual Assistance Grant Program for qualifying residents, along with the Disaster Case Management Program for residents in Audubon, Benton, Boone, Dallas, Cedar, Clarke, Clinton, Greene, Grundy, Hardin, Iowa, Jackson, Jasper, Johnson, Jones, Linn, Madison, Marshall, Muscatine, Polk, Poweshiek, Scott, Story, Tama, and Washington counties. Learn more.

Presidential Disaster Declaration
On August 17, President Trump declared a major disaster exists in the State of Iowa and ordered Federal assistance to supplement State and local recovery efforts in the areas affected by severe storms on August 10. Federal funding is available to State and eligible local governments and certain private nonprofit organizations on a cost-sharing basis for emergency work and the repair or replacement of facilities damaged by the severe storm in the counties of Benton, Boone, Cedar, Clinton, Dallas, Jasper, Johnson, Jones, Linn, Marshall, Muscatine, Polk, Poweshiek, Scott, Story, and Tama. Federal funding is also available on a cost-sharing basis for hazard mitigation measures statewide.

FEMA Opens Disaster Recovery Center
A Disaster Recovery Center (DRC) will open in Linn County on Wednesay, September 2, giving survivors from the August 10 severe storm an additional option for submitting documents for their disaster assistance applications.

The FEMA DRC is located at the parking lot between Cedar Rapids Veterans Memorial (Kernels) Stadium and Kingson Stadium:

950 Rockford Road SW
Cedar Rapids, IA 52404

Enter the parking lot from the corner of Veterans Memorial Drive and Kurt Warner Way.

Hours of operation: Monday–Saturday, 9 a.m.–6 p.m. | Closed Sunday and Labor Day (Monday, September 7).

The center will offer drive-through service. Applicants do not have to visit a center to submit documents, and are encouraged to follow the steps under "Individual FEMA Assistance" below to apply for assistance.

The DRC will be open for a limited time and is staffed with FEMA personnel who can scan documents and quickly answer questions about disaster assistance programs.

All applicants and FEMA personnel will follow current state and local COVID-19 safety requirements. Applicants must wear face masks and will remain in their cars as they hand their documents to FEMA personnel, who will be wearing face masks (or other appropriate face covering) and protective equipment. FEMA staff will take the documents, scan them and return them to the applicants.

Individual FEMA Assistance
Residents of Linn County can now apply for the Federal Emergency Management Agency's (FEMA) Individual Assistance Program, which provides disaster-affected homeowners, renters, and businesses with programs and services to maximize recovery, including assistance with housing, personal property replacement, medical expenses, and legal services.

Assistance can come in the form of grants for temporary housing and home repairs, low-cost loans to cover uninsured property losses and other programs to help individuals and business owners recover from the effects of the disaster.

Individuals and business owners who sustained losses in the designated area (Linn County) can begin applying for assistance in the following ways:

  • Go online to DisasterAssistance.gov.
  • Download the FEMA Mobile App for smartphones.
  • Call 800-621-3362 (TTY: 800-462-7585 // ViRS: 800-621-3362) between 6 a.m. and 10 p.m. CT, seven days a week. Multilingual operators are available.

Documents also may be submitted in any of the following ways:

  • Mail to: FEMA’s Individuals and Households Program, National Processing Service Center, P.O. Box 10055, Hyattsville MD 20782-7055.
  • Or fax to 800-827-8112.
  • Or submit them via a FEMA online account. To set up an online account, visit DisasterAssistance.gov, click on “Check Status” and follow the directions.

Linn County residents are no longer eligible to apply for the State Individual Assistance Program and should apply for the FEMA Individual Assistance Program.

Small Business Administration (SBA) Loans for Business and Residential
Low-interest federal disaster loans are now available to Iowa businesses and residents as a result of President Trump’s major disaster declaration. Disaster loans up to $200,000 are available to homeowners to repair or replace damaged or destroyed real estate. Homeowners and renters are eligible for up to $40,000 to repair or replace damaged or destroyed personal property.

Apply Online: https://disasterloanassistance.sba.gov/s/

For Questions: SBA’s Customer Service Center at (800) 659-2955 or email FOCWAssistance@sba.gov.

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